Wednesday, June 9, 2010

Pinching Pennies

If you receive state benefits, should you be able to withdraw cash at an ATM without an extra penalty?

Kevin Taylor
Ricardo Meza questions a fee the state charges when he uses an ATM [Photo: Young Kwak]
Ricardo Meza questions a fee the state charges when he uses an ATM [Photo: Young Kwak]
Ricardo Meza questions a fee the state charges when he uses an ATM [Photo: Young Kwak]

Ricardo Meza had a mystery. He knows there is a fee of $2.50 for using his Quest card at an ATM machine. The receipt told him so. But when he checked his balance, it showed $3.35 was taken from his state benefits during the transaction.

What’s up with the other 85 cents, he asks? “People are already being charged $2.50 to use the card [at an ATM],” Meza says. “People at the last end of the rope. Now you are being charged more to use your own money? No. Enough.”

Kathy Spears, a public affairs spokeswoman at the state Department of Social and Health Services, says DSHS charges the fee as a way to steer Quest card users to grocery stores.

The primary function of this modern take on food stamps is food and household goods, she says.

There is no DSHS transaction fee on cards used at groceries or other “points of sale,” Spears says. “And they can get cash back there.”

A worker at a Spokane grocery says, “there is a food side and a money side,” to Quest cards, so cardholders can buy both food and nonfood items at the same time.

But Meza says he prefers to buy household, nonfood items at a discount store that doesn’t take EBT cards.

“I can’t get toilet paper or soap or shampoo with food stamps — I have to pay cash. So I like to get cash and go to the Dollar Store where everything is 99 cents,” he says.

Some groceries give cash back on Quest cards, he says, while “others never tell you.”

He lives in low-income housing that isn’t close to grocery stores anyway, Meza says, and he finds himself using nearby ATMs despite the steep user fees that are charged.

“A lot of us are living at the end of the line, and they are charging us for using the card? Come on,” he says, critical of the additional DSHS 85-cent charge for using cash machines.

“I’m just pissed about it because every time I use it,” he says. “It bites me in the ass.”

Spears acknowledges that it is frequently expensive to be poor in America, but she reiterates that the main function of the EBT card is food, not cash. Cardholders receive instructions, she says, about the intended use of the cards and information about the fees.

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I use this money to pay my rent. My landlord DOES NOT take a QWEST card. Why are the people who have nothing being charged, not only $0.85 BUT most banks will charge you between $2 and 3 to get your money. Let alone that you cannot get all your money without getting something small from the grocery store POS machines, so that is another minimum $0.75 to $1 (can you find something under a dollar at the grocery store) and then you can only get no less than $5 increments at a time. Again, you are limited to the amount you can get from the store at one time. Why should we be forced to pay double most of the time for non-food items because we have to use the grocery chains (most cheaper places WONT take EBT QWEST cards) when they want us to be frugal and cost-conscious? Isnt that a bit hypocritical on the state´s part?





Yes, EBT is there for food stamps, but there is a cash side also. The state wants you to direct deposit the cash part into a bank account, but most of us cannot get accounts due to banks using our credit or lack of funds against us, or they charge us monthly fees. Some wont even give you an ATM card and you have to use a check, which is another fee because they dont give you free checks.





So where the heck is that "fee to use grocery stores" going? Where is the fees from the banks going? Who ever talked to the state spokesman and other QWEST EBT users seems to have left out a BIG part of this story. Its too bad. There are many people who need every penny and the state is punishing us for being poor. Jun 13, 2010 | Reply to this comment

 

As to the "instructions" on how to use your EBT card, they tell you that you can get cash to pay your bills. I guess the state´s spokesman forgot that small tidbit. Jun 13, 2010 | Reply to this comment

 

 
 
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