Wednesday, May 30, 2012

First Impressions

The city of Spokane could do a better job welcoming its visitors.

Joe O'Sullivan
What's right with this image?
What's right with this image?
What\'s right with this image?

The eye-catcher on the corner of Main Avenue and Browne Street is the Main Market Co-op. Set on a brilliant yellow wall, its mural boasts wine bottles, a cheese wheel, chickens, goats and a sandwich. The air outside in the parking lot smells delicious, like the lunch that’s eluded you all week. A sign in the front window reads “Everyone Welcome.”

“Isn’t it gorgeous, all those big graphics, doesn’t it make you want to go in and buy vegetables?” asks Judy Randall, president of Randall Travel Marketing, Inc. Last week, the company released a study, commissioned by Visit Spokane, on how to improve tourism in Spokane.

Randall contrasted the co-op with the “brown box” across the way, its offset entrance guarded by a stone wall seemingly holding a grass moat: the Spokane Visitor’s Information Center.

“They make you want to go in and buy vegetables, something that people normally don’t really like,” Randall says, referring to the co-op. “Over here, we’re giving away fun and entertainment and can’t get them to come in. What’s wrong with this picture?” Getting a unified visitor center — there are currently two, on opposite ends of town — closer to the highway and more welcoming is one of the study’s recommendations.

But Spokane City Council President Ben Stuckart says a center is a tough pitch. The building sits on city property, where rent is inexpensive, according to Stuckart. And finding suitable land closer to the highway might be a challenge.

Randall also advocates for better highway signs and more welcoming “gateways,” the places through which visitors enter the city.

Stuckart agrees with this and thinks it’s doable. “Everybody recognizes that we need better gateways,” he says. Like the experience of pulling off I-90 northbound onto Division Street:

“It’s not the prettiest thing.”

There, you glide down the exit ramp before rounding the bend through a homeless encampment beneath the highway. You sit at the Third Avenue stoplight next to the chicken wire fence of a rental car lot and round-the-clock shifts of panhandlers.

It happens so fast you might not even notice the sign in the shadow of the underpass, a depiction of buildings bearing the words, “Welcome to Spokane.”

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Recently I drove back into Spokane after a 10 day period outside the State. I tried to keep my perspective objective, intentionally trying to see the city from a visitors point of view.
I give it mixed reviews.
Spokane kind of looks like a city with one foot in the past, and one foot in the present. The future isn´t visible.
We seem to have quite a few older buildings you can see easily from I90, thanks to a commission that loves to save every building over 40 years old. Unfortunately, none of them are very attractive, with an occasional exception. They´re just old and dark. Whoopee! They don´t mix well with the more contemporary architecture either, so you kinda wonder what the city is like.
What really hits is the number of cardboard waving, shabbily dressed beggars on the corners asking for handouts. Although I feel bad for those who have no income and live on the streets or are going through hard times, I also know that there are plenty of places to go for assistance in Spokane (there goes my objectivity) and some of these panhandlers are just lazy takers who choose not to do anything too difficult to help themselves. A bad side effect of their panhandling is that they make Spokane look poorer than it is, or we don´t take care of our own. The visual has NO positive connotations. It gives pause to the viewer about Spokane in general.
Next are the streets. The local resident knows there have been improvements in the past few years....but the visitor doesn´t, and the still very poor condition of our streets is hard to NOT notice. It´s another sign that says we´re not doing well here and sends a negative message to visitors.
After that comes parking. I´ve never been to another city that forces people to pay for parking at ever turn. Even New York has free parking on some residential streets near business and "downtown". If our streets don´t have meters, then the empty lots of any business have threatening signs if you park there and the day of the week doesn´t matter.
No, I don´t think I´d get anything like a ´warm fuzzy´ were I coming here for a visit. I might even be glad to be gone afterwards.
Now, how do those predictions for population growth from 2000 match up with what we have today? Real numbers might tell part of the story. May 30, 2012 | Reply to this comment

 

I´ve been a Spokane resident for over ten years now. I remember first arriving to attend Gonzaga, approaching from the east, and seeing the large car scrap yard as I came through the valley. I remember then taking the Division street exit and seeing the homeless individuals panhandling on the various corners. We then checked into the Red Lion hotel at the park, and I remember walking through the park to first explore the city and noticing how beautiful the park was but also how it was falling apart. I remember my father being approached by a homeless woman asking him for cash and my father forking over a $20. I remember him being approached again a block later and having to say he´d given all the cash in his wallet. Approaching from the airport offers one of Spokane´s best introduction views initially. Talking with other first time visitors, Spokane seems to leave the impression that we don´t take care of our own or care about our city. I know this isn´t true. Everywhere I look I see potential. An abandoned sky mall that could be a unique and fun attraction. A park that could be the city´s crown jewel, but which desperately needs some shining. A downtown that needs a deep cleaning. The potential is all there. We just need to seize it. May 31, 2012 | Reply to this comment

 

I agree Roelrich. But what does "seizing" it look like? Services cost money. Can we as a community get together and agree to help fund these kinds of improvement efforts? They aren't free, they cost money. Right now that is tax money the City doesn't have without *gasp* raising new revenue. Just sayin'.nnDavidbray: As someone who has actually sat down and talked with people who are down and out at length, I can say that there are not as many "places to go" as you might think. With state budget cuts those places are closing up, increasing their eligibility requirements, or have ridiculously long wait lists for the valuable services they provide. nnSarah: I agree. For community-based journalism that focuses on problems as well as mobilizing around people-powered solutions visit: www.spovangelist.com May 31, 2012

 

I feel like I´ve heard/seen a lot of griping on this subject as of late. I understand people´s desire to have a city that looks nice and the objection to graffiti/aggressive panhandling/etc. But complaint without action is just annoying. If you want our city to look like we take care of our own....get some friends together and get out there and do something about it, so it will actually be true. May 31, 2012 | Reply to this comment

 

Why no credit given to the people behind that great art work? It shouldn´t be that hard to find their names and let the community know who they are.

Bradley May 31, 2012 | Reply to this comment

 

their names are actually on the wall of the mural--- the inlander staff couldn't walk up to it & read? Maybe take a note? n May 31, 2012

 

I agree with you Sarah.....up to a point. What are you doing to help? It´s not so easy to just "get some friends together and do something about it" What´s your suggestion that we do?
It´s also not yours, or mine, job to do something about it. It´s our city government´s job. One of the problems is too many people who see the city through rose colored glasses and refuse to see any problems, or areas that need upgrades. But even more of a problem is (IMO) a city that´s been so poorly managed by the city government for so long that we´re in a constant state of playing catch-up.....and we´re not catching up!
The brightest star I see in play at this time is our new mayor, David Condon. He seems to have the skills to do the job better than I´ve seen in 20 years. He also has the desire to make Spokane better than it is.....and I´ll cheer him all the way.
At the same time I can´t remember the last time I saw the revenue for Spokane match the expenses, and that´s gotta change before we can make any progress. May 31, 2012 | Reply to this comment

 

I disagree, Mr. Bray. It IS a citizen's responsibility to make desired changes in his/her community. Recent examples include Hillyard (N. Market Street), the Perry District, the Garland District and, increasingly, the International District. The resurgences in those communities were all spearheaded by citizens who work and live there, beginning with simple things like promptly painting over graffiti, putting out planters and garbage cans, etc. They then get together and create a unified voice in City Hall. What follows are improvements like lower speed limits, better street lighting, increased policing, etc. If you think city government is going to take initiative on your neighborhood's problems, you're going to wait a very long time. Successful neighborhoods all over town take it upon themselves to get the ball rolling. Jun 06, 2012

 

 
 
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