Pin It
Favorite

Painless Paintless 

by Clint Burgess


Unavoidable rock damage ... the neighbor kid's handlebar ... an errant bocce ball. Lots of things cause trips to the body shop. There is, however, an alternative to costly repairs. The practice of paintless dent repair is becoming more mainstream, although it still has a long way to go. The results rival those produced by your body shop - it's just that many people aren't yet aware of the method.


Northwest Dent Repair has been doing paintless dent repair for some time now -- nearly 14 years. Allen Thorpe started his Spokane Valley business, training his small crew in this unusual craft. Since that time, Northwest Dent Repair has been able to build a clientele and service anyone with dent issues.


"It can do a surprising amount of help for damage that has been done," says Chuck Mashtare, who has been on the team for nine years. "If the paint isn't cracked and the body lines aren't too damaged, then we can usually get the dent all the way out." Amazingly the process really works. The technicians use a series of metal rods to get underneath the dent and gently push it back out.


It may sound simple, but there's more to popping out dents than you might think. The process requires a steady hand and a good eye for leveling off the dents and assuring that there aren't bumps or ripples in the metal. "It really does take an artist's skill to do this work," Mashtare explains. "Every dent is unique. You have to be able to adapt to each situation -- it's like learning to work in a new medium each time."


After just a few minutes of watching Mashtare and fellow employee John Ferguson work, it's evident that this process is pretty complicated. But it's also cheaper than a body shop and not as time-consuming.


"We can save customers quite a bit of money over going to a body shop," says Ferguson. A typical job can be done in about three hours, and that includes going all around a vehicle fixing all the little dents and dings. "We can get people out of here in as little as half hour if we're only looking at one dent," Ferguson says.


While the business of paintless dent repair may not be glamorous or well publicized, Northwest Dent Repair has been doing regular business for a long time. The majority of customers are dealerships, and it keeps the guys at the shop constantly busy. Another added bonus to this procedure is that all the technicians are mobile. "We all have our regular lots that we work every week," Ferguson says. "We service all of Spokane and North Idaho, and that keeps us pretty busy."


The minimum charge at Northwest Dent Repair is $55; additional fees are assessed by the technicians on a per-dent basis and added on top of that. (But just as at the body shop, you get an estimate before any work is done.) If your dent is too severe for the paintless procedure, Northwest Dent Repair has a full-service body shop, too.





Publication date: 2/03/05

  • Pin It

Latest in News

  • Between Love and the Law
  • Between Love and the Law

    He was a criminal. She was a crime fighter. Their relationship would cost them both dearly
    • Feb 25, 2015
  • 'All Lives Matter'
  • 'All Lives Matter'

    A deeper look at Pasco as it grapples with the police shooting of a vulnerable man
    • Feb 25, 2015
  • Promise Keepers?
  • Promise Keepers?

    The city of Spokane tries to keep its promise not to raise taxes; plus, the fight against public nudity
    • Feb 25, 2015
  • More »

Comments

Subscribe to this thread:

Add a comment

Today | Wed | Thu | Fri | Sat | Sun | Mon
Libraries are Transforming Communities

Libraries are Transforming Communities @ Spokane Valley Library

Sun., March 8, 1:30 p.m. and Thu., March 12, 7 p.m.

All of today's events | Staff Picks

More by Clint Burgess

  • The Word Made Fresh

    & & by Luke Baumgarten and Clint Burgess & & & r & It's gotta be tough to do publicity for Christian rock. The evangelical idea that the secular world is the devil's domain - that it's the fiery gauntlet you have to navigate to get your eternal reward - turns
    • Sep 21, 2005
  • Summer Adventure - NW Fishing

    Fishing is a way to absorb the natural surroundings of the region we call home, to commune with the spirits of generations gone before who dropped their lines the same way we do today. Besides, it's
    • Jul 13, 2005
  • Honda Gets Tough

    As a rule, certain car companies are known for specific models and typically excel at what they do within a specific type of vehicle. For example, Dodge is known for its trucks, Toyota for its sedans, Mazda for its sports cars and so fort
    • Jul 6, 2005
  • More »

Most Commented On

  • 'I Do Not Trust Muzlims'

    Comments by the wife of Spokane County Prosecutor Larry Haskell have raised questions about his office's impartiality
    • Feb 25, 2015
  • Fagan's World

    City councilman Mike Fagan has unconventional views on vaccinations. So, what else does he think?
    • Feb 18, 2015
  • More »

© 2015 Inlander
Website powered by Foundation