Dear author of the mother-of-the-year rant. I completely agree with your disgust and shock at such a monstrous woman, but if you are indeed a social worker, regardless that you had an appointment for your own child, IT IS YOUR DUTY to report behavior such as that. Typically, people who show rage towards others (in public, no less) tend to be ABUSIVE. Why write the jeers section with your grievance when you should have done the right thing and called your boss while you were sitting there! Shame on you! Those poor babies could be dealing with much worse than a "mentally" abusive parent. Obviously, you are not social worker-of-the-year.