I guess I took courteous service for granted. Your unorganized,
condescending staff made me feel like I was doing a great injustice by
choosing you for lunch. I've been coming for soup or coffee on a regular
schedule. I've yet to receive my order without some sort of hassle, mix-up
or otherwise unsettling situation. I'm sorry if ordering a drip coffee is
insulting, that's just how I like it. I just wish you could sink to my
level and help me out.